White Papers, Case Studies, Industry Reports and Webinars

Featured White Papers

Bringing civilization to the airport With an interactive ordering system developed in partnership with NEXTEP SYSTEMS, airline travelers now have a good reason to arrive early. Tags: Foodservice, Monitors, Self Service, Touchscreens, Transactional Kiosks Sponsored by: NEXTEP SYSTEMS

Employee Screening: Finding the Right Employees Having good employees makes the difference between a good business and great business, but the employee-selection process can be loaded with challenges. This special report, sponsored by College Station, Texas-based iiX Employment Screening Services, will highlight the services available for hiring and retaining quality employees. Tags: Financial Management, HR, Operations Sponsored by: iiX Employment Screening Services

Brand Builders (Slides) Industry leaders share tips and trends on how to enhance brand building in your restaurant through emotional connections with your customers. Download the slides from presentations given by: Ed Frechette, Au Bon Pain/ Alan Hixon, Mooyah Burgers and Fries/ Dan Kim, Red Mango/ Patrick Benisillo, VGS at the Fast Casual Executive Summit 2009. Tags: Branding, Communications, CRM, Marketing, Marketing/Advertising Sponsored by: Fast Casual Executive Summit

Webinar: Serve up sales increases through online ordering Everyone knows that online ordering is becoming an increasingly important part of the restaurant business. In these tough economic times, however, restaurant owners are reluctant to invest time and money in a costly new technology without a clear understanding of the returns. Tags: Online Ordering, Online Services, POS Systems, Webinar Sponsored by: Orderup.com

Restaurant digital signage: Jack Astor's Bar and Grill Jack Astor’s Bar and Grill created a “WOW” factor when it partnered with ADFLOW Networks to deploy two-story digital displays for entertaining its lively customer base. Tags: Content Design and Aesthetics, Content/Content Management, Customer Experience, Digital Display/Signage, Digital Signage, Display Technology, Marketing/Advertising, Restaurant Sponsored by: ADFLOW Networks

Labor Savings: It’s About Time Staffing a restaurant for service and efficiency is a challenge: You don’t want teenagers twiddling their thumbs in the back when things are slow at the front counter. But when the rush hits, you need all hands on deck. Tags: Financial Management, Operations Sponsored by: SpeedLine Solutions

2008 Fast Casual Restaurant Top 100 Movers & Shakers As for most industry watchers, culminating the very best of the breed in a fast-growing segment is often a difficult task. With more than 600 fast casual concepts in the half-trillion-dollar restaurant industry, paring the list down to just 100 is not for the faint of heart. Tags: Branding, Fast Casual Magazine Sponsored by: FastCasual.com

Culinary Experience for the Innovators (Slides) Follow industry leaders as they discuss current trends in fast casual dining, what customers are seeking, and how one company operates with a Guest-Driven attitude. Download the slides from presentations given by: Phil Costner, La Madeleine/ Dan Ross, US Foodservice at the Fast Casual Executive Summit 2009. Tags: Food & Beverage, Guest Sevices, Healthier Food Options, Hot Products, Service, Trends Sponsored by: Fast Casual Executive Summit

Purchasing the Right POS System This all-new guide will help you make the right decision when buying or upgrading a POS system. Tags: Marketing/Advertising, Online Ordering, Operations, POS, POS Systems, Service Sponsored by: FireFly Technologies

Executive Summit Keynote Presentation (Slides) Fast Casual Executive Summit Keynote Address. Download the slides from presentations given by: Paul Barron, Publisher and Founder FastCasual.com/ Dean Lindsay, Professional Speaker and Author The Progress Agents at the Fast Casual Executive Summit 2009. Tags: Communications, Marketing, Marketing/Advertising, Operations Sponsored by: Fast Casual Executive Summit

Webinar: Survivor's Guide to Deploying Kiosks This is the first in a series of deployer-focused webinars where members of the Self-Service & Kiosk Association Deployer Council discuss key points to help you have a successful self-service program. They provide integrated and informative data focused on today’s economic conditions, customer attitudes and how kiosks can add value and help you achieve your corporate goals. Tags: Kiosks, Kiosks & mini kiosks, Kiosks/Self-Service, Operations, Retail Self-Service, Self Service, Self-service, SSKA, SSKA Highlights, Successful Kiosk Projects Sponsored by: Kiosk Information Systems

Restaurant digital signage: Michel's Baguette Michel’s Baguette worked with ADFLOW Networks to attract customers and entice them to purchase from an array of fresh-baked offerings. Tags: Bakery Cafe, Content/Content Management, Digital Display/Signage, Digital Signage, Display Technology, Marketing/Advertising, Restaurant Sponsored by: ADFLOW Networks

Restaurant digital signage: Alice Fazooli's Upscale eatery Alice Fazooli's created an exciting and entertaining atmosphere using screen-span technology from ADFLOW networks. Tags: Content Design and Aesthetics, Content/Content Management, Customer Experience, Digital Display/Signage, Digital Signage, Display Technology, Entertainment, Marketing/Advertising, Restaurant Sponsored by: ADFLOW Networks

National Restaurant Association Keynote Speaker (Slides) Immediate Past Chairman of the National Restaurant Association, Michael Kaufman, shares details on every aspect of the current restaurant industry. Download the slides of the keynote presentation here. See how the Fast Casual Alliance and the National Restaurant Association are joining forces to create an Industry Council for the Fast Casual Segment. Tags: Ask the Experts, Associations, National Restaurant Association, Trade or Association Sponsored by: Fast Casual Executive Summit

Online ordering is on the rise Online ordering is a fast-growing part of the pizza business. Advances in technology and a generation that has grown up with computers all make online ordering easier than ever. For small pizzerias, its important to develop an online ordering system in order to stay competitive. Tags: Domino's Pizza, Online Ordering, Papa John's, Pizza Hut Sponsored by: Orderup.com

Pizzeria Point-of-Sale Buyer’s Guide In the pizza business, the tools you use to drive business profitability are as varied as the toppings you offer. And one of the biggest investments in business technology most restaurant owners make is a point-of-sale system. Tags: Branding, Marketing/Advertising, Operations, POS Sponsored by: SpeedLine Solutions

How To Pick a Stone Hearth Oven The right oven can make all of the difference for a pizzeria operator. Learn if a stone hearth oven is the appropriate choice and what to look for when purchasing one. Tags: Equipment, Operations Sponsored by: Wood Stone Corporation

Pizza Toppings Guide How much cheese should you put on a large pizza? Is two cups of sauce too much? From cheese to pepperoni to pineapple, this comprehensive topping guide details the suggested serving amount for pizza toppings in relation to varying crust sizes. Don't get caught skimping on the sauce or over-piling the pepperoni again! This guide will assist you with: Lowering Food Costs, Increasing Efficiency and Standardizing Operations. Tags: Toppings Sponsored by: Burke Corporation

Self-service payments speed lines at Miss. casino With a self-service split-tender application developed by NEXTEP, IP Casino Resort Spa improved patron experience, cut expenses and reduced wait times for patrons at the food and beverage line. Tags: Cash Automation, Customer Experience, Kiosks & mini kiosks, POS, POS Systems, Self Service, Service Sponsored by: NEXTEP SYSTEMS

Pizza Topping Terminology Guide Burke's guide to fully cooked meat toppings, including terminology and sizes. Tags: Toppings Sponsored by: Burke Corporation

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